Key Features
Auto Recording
Automatically joins and records Zoom, Google Meet and Teams calls — no manual start needed.
AI Summaries
Generates meeting summaries with key decisions, action items and next steps — ready before the call ends.
Searchable Transcripts
Full verbatim transcript of every call — search across all your meetings by keyword.
Instant Clips
Highlight any moment during the call and share as a clip — great for sharing key moments with stakeholders.
CRM Sync
Syncs call summaries and action items to Salesforce and HubSpot — meeting notes in your CRM automatically.
Multi-Language
Transcription in 25+ languages — covers international teams and multilingual calls.
Pros & Cons
What we like
Free plan is genuinely comprehensive — unlimited recordings
Best AI summaries of any meeting tool tested
CRM sync saves significant time for sales teams
Instant clip sharing is uniquely useful
25+ language transcription
No time limits on the free plan
Watch out for
Zoom, Meet and Teams only — no Webex or other platforms
Team features require paid plan
Occasional transcription errors on heavy accents
Storage limits on free plan after extended use
Best Alternatives
Otter AI
Better for real-time live transcription and note-taking — also covers in-person meetings
Fireflies.ai
More CRM integrations and team workspace features
Loom
Better for async video messages — Fathom is for live call recording
Krisp
Better for noise cancellation during calls — complements Fathom
Frequently Asked Questions
Fathom has one of the most generous free plans of any AI meeting tool — unlimited recordings, unlimited transcripts and unlimited AI summaries with no time limit. The Team Edition at $19/user/month adds shared team workspace, advanced CRM sync and admin controls.
Fathom is better for meeting recording and post-call summaries — its free plan is more generous and its AI summaries are more accurate and actionable. Otter AI is better for real-time live transcription and note-taking during meetings, and also covers in-person conversations. For call recording and summaries, Fathom wins; for live note-taking, Otter AI is stronger.