๐Ÿค– AI Sales Agent ยท B2C Automation

Neexa AI Review (2026)

Autonomous AI sales agent that engages your leads 24/7 โ€” chat on your website, WhatsApp, Instagram and Facebook, follow up automatically and convert prospects into paying customers without human input
๐Ÿ’ฐ Free plan ยท Standard from $49/mo  ยท  ๐Ÿ†“ Yes โ€” free plan with 50 credits  ยท  ๐Ÿ‘ฅ B2C small businesses, e-commerce stores and service providers
โ˜…โ˜…โ˜…โ˜…4.3 / 5 ยท AIToolVillage Score
โ„น๏ธ Affiliate disclosure: This page contains affiliate links. We may earn a commission if you purchase via our link at no extra cost to you.
What is Neexa AI?

Neexa is a fully autonomous AI sales agent built for B2C businesses โ€” it engages website visitors and social media inquiries, nurtures leads with personalised follow-ups and converts prospects into paying customers, all without human input and running 24/7.

Unlike basic chatbots that just answer FAQs, Neexa acts as a full sales agent. It evaluates each conversation to identify where a prospect is in the buying journey, sends autonomous follow-ups at the right time, requests human takeover when needed and marks leads as won or lost โ€” managing your entire sales pipeline automatically.

You train Neexa on your own business โ€” upload your website pages, product documents and FAQs, and it learns to represent your business accurately. Setup takes as little as 20 minutes and it integrates as a widget on your website, a WhatsApp Business account, Instagram and Facebook Messenger.

Who is Neexa AI for?

B2C small and medium businesses โ€” e-commerce stores, service providers, coaches, consultants and local businesses โ€” who receive enquiries through their website or social media and want to respond instantly and follow up automatically without hiring sales staff.

Key Features
๐Ÿค–
Autonomous Sales Agent
Engages leads, follows up and converts prospects automatically โ€” no human input required for the full sales cycle.
๐Ÿ’ฌ
Multi-Channel Chat
Website widget, WhatsApp Business, Instagram and Facebook Messenger โ€” one AI agent across all your channels.
๐Ÿ”„
Autonomous Follow-Up
AI sends personalised follow-ups based on prospect behaviour โ€” nurtures leads through the pipeline without manual effort.
๐Ÿง 
Custom Training
Train on your website pages, documents and FAQs โ€” Neexa learns your products, services and brand voice.
๐Ÿ‘ค
Human Takeover
Seamlessly hand off to a human agent when needed โ€” Neexa flags conversations that need personal attention.
๐Ÿ“Š
Sales Analytics
Real-time dashboard showing conversation history, lead status and sales performance โ€” know what's working.
Pricing
Free
$0
forever
โœ“ 1 AI agent
โœ“ 50 credits/mo
โœ“ Website widget
โœ“ Social integrations
โœ“ Human takeover
โœ“ 100 training pages
Standard โญ
$49
per month (annual)
โœ“ Unlimited agents
โœ“ 500 credits/mo
โœ“ WhatsApp integration
โœ“ Autonomous CRM
โœ“ API access
โœ“ 250 training pages
Premium
$149
per month
โœ“ 1,500 credits/mo
โœ“ Unlimited history
โœ“ Priority support
โœ“ 500 training pages
โœ“ Unlimited documents
โœ“ Success manager

* Credits: 1 credit per AI response, 5 credits per follow-up message. Typical engaged conversation uses ~11-13 credits. See full pricing โ†’

Pros & Cons
What we like
Fully autonomous โ€” follows up and converts without human involvement
Free plan with 50 credits โ€” enough to test with real leads
Multi-channel โ€” website, WhatsApp, Instagram and Facebook in one
Setup in under 20 minutes โ€” WordPress plugin available
Evaluates lead readiness โ€” knows when to follow up vs hand off
Genuinely affordable โ€” $49/mo vs hiring sales staff
Watch out for
Credit-based pricing โ€” heavy use can exhaust monthly credits
B2C focused โ€” less suited to complex B2B sales cycles
Shopify integration not yet available (frequently requested)
Newer platform โ€” less battle-tested than Intercom or Drift
Frequently Asked Questions
Neexa is an autonomous AI sales agent for B2C businesses. It engages leads that arrive via your website, WhatsApp, Instagram or Facebook Messenger โ€” answering questions, qualifying prospects and sending autonomous follow-ups to nurture them toward a purchase. Unlike a basic chatbot, Neexa manages the full sales pipeline without human input, 24 hours a day.
Neexa has a free plan that includes 1 AI agent, 50 credits per month (enough for approximately 4-6 full conversations), website widget integration, social media integrations and human takeover. Standard plans from $49/month (annual billing) provide unlimited agents, 500 credits, WhatsApp integration and autonomous CRM features.
Each AI response to a customer costs 1 credit. Each autonomous follow-up message costs 5 credits. A typical engaged lead conversation โ€” around 6-8 responses plus one follow-up sequence โ€” uses approximately 11-13 credits. Extra credits can be purchased separately if you exceed your monthly allowance.
Yes โ€” Neexa integrates with WhatsApp Business via Meta's WhatsApp Business API, allowing the AI agent to receive and respond to WhatsApp messages automatically. WhatsApp integration is available on the Standard plan and above. Setup uses your existing WhatsApp Business account.
Neexa setup typically takes 10-20 minutes. You upload your website pages or documents for the AI to learn from, then integrate the widget on your website โ€” there's a WordPress plugin that makes this quick. WhatsApp and social media channel connections take a few additional minutes each.