AI features built into Epic Systems EHR — ambient documentation, clinical decision support and AI-assisted prior authorisation for healthcare providers
💰 Enterprise healthcare pricing · Contact Epic · 👥 Hospitals, health systems and clinicians
Epic is the dominant electronic health record (EHR) system used by major hospital systems and healthcare providers — and its AI features, powered by Microsoft Azure OpenAI, are bringing generative AI to clinical workflows. Epic AI includes ambient clinical documentation (AI listens to patient conversations and drafts clinical notes automatically), AI-assisted prior authorisation, predictive analytics for patient deterioration and AI-generated patient message responses. As the EHR used by over 300 million patients' records, Epic's AI rollout has significant implications for healthcare.
Who is it for?
Clinicians, nurses and healthcare administrators working in hospital systems that use Epic EHR. Epic AI is not a standalone purchase — it's a feature set within Epic's enterprise EHR platform, which is deployed by hospital systems and healthcare organisations.
Key Features
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Ambient Documentation
AI listens to patient-clinician conversations and generates clinical notes automatically — reducing documentation burden on physicians.
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Clinical Decision Support
AI-powered alerts and recommendations at the point of care — surfaces relevant clinical guidance based on patient data.
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Prior Auth Automation
AI assists with prior authorisation requests — reduces administrative burden on clinical and billing staff.
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Predictive Analytics
Identifies patients at risk for deterioration, readmission or specific conditions — enables proactive care interventions.
Pros & Cons
What we like
Built into Epic — no separate integration required for Epic users
Epic AI refers to the AI-powered features built into Epic Systems' electronic health record platform — the most widely used EHR in US hospitals. Features include ambient clinical documentation (listening to patient visits and generating notes), clinical decision support, prior authorisation automation and predictive analytics for patient risk stratification.
Epic AI features are available to organisations running Epic EHR. Since Epic has approximately 35% of the US hospital EHR market, its AI features reach a significant portion of healthcare providers. Implementation and access to specific AI features depends on the Epic modules your organisation has licensed.