Fireflies.ai is an AI meeting assistant that automatically joins your Zoom, Google Meet and Microsoft Teams calls, records them, transcribes the conversation in real time and generates AI-powered summaries with action items, topics discussed and key decisions — so you can focus on the meeting rather than taking notes.
Beyond transcription, Fireflies has a conversation intelligence layer called AskFred — an AI you can query after a meeting to find specific information, generate follow-up emails or extract action items across multiple meetings. Sales teams use it to analyse call quality, track competitor mentions and coach reps based on actual conversations.
Fireflies integrates with CRM tools including Salesforce and HubSpot — automatically pushing call notes, action items and summaries into the right deal or contact record without manual data entry. It also connects with Slack, Notion, Zapier and 40+ other tools.
Who is Fireflies.ai for?
Sales teams needing conversation intelligence and CRM integration, remote teams who want automatic meeting documentation and managers who want to review meetings without attending every call. Also popular with recruiters for interview documentation and consultants who need to capture client conversations accurately.